My Website Struggles

By Ruth on August 11, 2013 in blog, Personal, technology
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Yes, this was me yesterday, definitely!  If you noticed (and you probably did), my website was offline most of yesterday.  Here’s the real story of what happened.  Are you ready?

I woke up, and things were fine.  I was busy posting my “history” post, and things were normal.  It said I needed to update one of my trusted plugins, so I did.  I hit “publish” on my post, and then all you-know-what broke loose!  I went to my website, and all I saw were titles with no posting information!  I did everything I could, and I suspected that the updated plugin did it.  I tried to go to my admin panel on my host server, but I just couldn’t remember what to do.  So I decided to set it aside and come back later.  So I went on with my day.

Following my Bible study yesterday morning, my mom said a call came from hosting company.  I checked my e-mail, and they said they put a temporary block on my account because it took too much “CPU’s.”  In other words, my site was loading too slowly and putting too much strain on their servers.  I got on and chatted with an agent, and they said it should be up and running soon.  They said what plugin I needed to have, and so I went to the store.  The e-mail I received said it was up and running, but it wasn’t!

So I chatted again.  They gave me limited access so I could fix it.  I took all the needed steps, but they said it still wasn’t good enough.  So I deactivated all the plugins, and I found out which one was causing the problem.  Last night, they completely unblocked it, and things are back to normal.  I discovered the slowness in my blog was due to a couple plugins I plan to never use again.  I apologize for the inconvenience, but my site should be running the best it ever has!

You might notice that I don’t have sharing buttons any more.  I plan to find something to take their place (that was one of my plugins that was causing the main problem), and I will not use Jet Pack any longer no matter what!  I appreciate the fact that you guys stuck with me, and I am so glad that my modifications have made things better.  Here’s hoping that my site continues to grow and that things improve immeasurably!

Oh, and by the way, at least I got this up and running much faster than when google deleted my site a few months ago!  It was worthwhile to be able to chat with actual tech people who were able to advise me as to what to do.

About the Author

RuthView all posts by Ruth
Ruth Hill is an entertainment journalist, digital media strategist, and creative professional who believes in the power of storytelling to inspire, encourage, and connect people. With years of experience interviewing actors, filmmakers, authors, and other creative professionals, Ruth has developed a passion for discovering the stories behind the people who bring entertainment to life. Her interviews and reviews reflect her appreciation for authentic storytelling, meaningful performances, and the creative individuals working both in front of and behind the camera. Through her digital media business, Media From the Heart, Ruth works with actors, filmmakers, authors, and organizations to help them connect with audiences through social media strategy, video production, YouTube optimization, website development, and digital marketing. A Washington State native, Ruth lives in the Yelm area and is the proud mother of an adult daughter. A former music educator and lifelong creative, she continues to pursue her passion for music, writing, and the arts. At the heart of everything Ruth does is her Christian faith, which inspires her commitment to seeing the best in others,

2 Comments

  1. Jacqueline Diaz August 11, 2013 Reply

    Looks like you got them working now. What were you using the Shareaholic ones? I had to use a super cache plugin to help my site load faster it’s still pretty slow but I am looking to move to a VPS to help. I haven’t had an issue with any sharing plug ins but I occasionally have issues with the Yoast SEO plug in

    • Author
      Ruth August 11, 2013 Reply

      It was iShare. I saw many other people using this plugin, but it certainly didn’t like my site. Yes, Yoast was a problem for me, too.

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