Novelist Linda Grant once talked about the importance of first impressions. She said that they are very lasting and have influenced the way she thinks of many other authors that inspired her work. The same philosophy can apply to your customers as well. Making a great first impression to your customers is one of the most important things that you […]

The Fourth Amendment guarantees citizens protection from unreasonable searches. However, your rights may not be a strong as you would like to believe. There are some instances when police can conduct a search without a warrant. You need to be aware of these exceptions and know what to do. Here are some circumstances that you may need to prepare for. […]

There are a lot of stereotypes about the sales profession. Many people believe that salespeople are arrogant, obnoxious and shady. Those traits may apply to some people in the profession, but most salespeople are actually down to earth people that try to do best by their customers. Steve W. Martin, a professor at the Marshall School of Business, recently wrote […]

Many leaders have a difficult time boosting morale and retaining the loyalty of their employees. Some of them simply have a difficult time relating to their workers and understanding what they need. However, some leaders have big egos that undermine their authority and cause them to lose the support of their workers. It is very important to keep your ego […]

I have now been a substitute teacher for ten years, and I thought I would take a moment to give prospective substitute teachers and current ones some tidbits of wisdom I have learned over my years subbing in classrooms from kindergarten through high school.  I have spent plenty of time talking about these issues with other educators and paraprofessionals, and […]